|
|
Titel Training, workshop, opleiding
|
Open of Maatwerk
|
|
2.1.1.3
|
Master Customer management
|
O
|
|
2.1.1.3
|
European Diploma Contact Center Management
|
O
|
|
2.1.1.3
|
European Diploma Direct and Interactive Marketing Management
|
O
|
|
2.1.1.3
|
Master Collegereeks Technology Management
|
O
|
|
2.1.1.3
|
Master Collegereeks Customer Management Leadership
|
O
|
|
2.1.1.3
|
Master Collegereeks Human Resources Management
|
O
|
|
2.1.1.3
|
Master Collegereeks Finance Management
|
O
|
|
2.1.1.3
|
Master Collegereeks Quality Management
|
O
|
|
2.1.1.3
|
Master Collegereeks Customer Relationship Management
|
O
|
|
2.1.1.13
|
ONE DAY management, een unieke formule!
|
O+M
|
|
2.1.1.4.8
|
Post HBO Contact Center Management
|
O+M
|
|
2.1.1.4.8
|
Post HBO Opleidingsmanager / sr. Trainer
|
O+M
|
|
2.1.1.13.1.1
|
Contact Center Management
|
O
|
|
2.1.1.13.1.2
|
Management & Verandering
|
O
|
|
2.1.1.13.1.3
|
Inspirerend Leiderschap
|
O
|
|
2.1.1.13.1.4
|
Leiderschap in Multiculturele Organisatie
|
O
|
|
2.1.1.13.1.5
|
Profit- & Value- i.p.v. Cost Center
|
O
|
|
2.1.1.13.1.7
|
Overtuigend Presenteren
|
O
|
|
2.1.1.4.7
|
MHBO Team Manager Contact Center
|
O+M
|
|
2.1.1.4.7
|
MHBO Dance® Trainer Contact Center
|
O+M
|
|
2.1.1.4.7
|
MHBO Projectleider
|
O+M
|
|
2.1.1.4.7
|
MHBO Dance® Coach
|
O+M
|
|
2.1.1.4.7
|
MHBO Specialist
|
O+M
|
|
6.3
|
Reisgids voor Teamleiders en Supervisors
|
O+M
|
|
6.4
|
Professionals zonder ervaring
|
M
|
|
2.1.1.15.1
|
Telefoontechnieken voor Coaching
|
O+M
|
|
2.1.1.15.2
|
Coaching & Monitoring
|
O+M
|
|
2.1.1.15.4
|
Teamleider / Supervisor, the Essentials
|
O+M
|
|
2.1.1.15.5
|
Crashtraining Teamleider/Supervisor
|
O+M
|
|
2.1.1.15.6
|
Projectmanagement in Contact Centers
|
O+M
|
|
2.1.1.12.1
|
Hoe overtuig ik mijn baas?!
|
O+M
|
|
2.1.1.12.2
|
Time Management
|
O+M
|
|
2.1.1.14.2
|
Burnout, Stress, Loyaliteit en Verzuim
|
O+M
|
|
2.1.1.14.3
|
Foute instroom, wat kost dat?
|
O+M
|
|
2.1.1.14.4
|
Hoe krijg ik meer opleidingsbudget
|
O+M
|
|
2.1.1.4.5
|
Certificaten voor teamleiders
|
M
|
|
2.1.1.1.4
|
Examinator SECC Starterscertificaat
|
O+M
|
|
2.1.1.1.5
|
Praktijkbegeleider SECC Starterscertificaat
|
O+M
|
|
6.1.3
|
Edu-Tainmentdagen voor uw medewerkers
|
O+M
|